Occasionally, questions arise for which there are no immediate answers.
In many
instances, help is just a phone call away. Health care consumers,
clients and
Medicare beneficiaries may find answers
to questions within the Health Care Financing Administration's Regional
Offices
or health insurance
counselors. Staff at these locations can address a wide range of
beneficiary-related questions,
including whether a managed care plan is located in a particular area.
A list of
regional offices, States
within each region and telephone number of contact points are provided
below:
BOSTON - Region I
John F. Kennedy
Federal Building, Room 2375
Boston, MA 02203
Beneficiary Services Branch
(617) 565 -1232
Connecticut, Maine, Massachusetts,
New Hampshire, Rhode Island and Vermont
NEW YORK - Region II
26 Federal Plaza
Room 3800
New York, NY 10278
Operational Oversight Branch
(212) 264-8522
New Jersey, New York, Puerto Rico,
Virgin Islands
PHILADELPHIA - Region III
3535 Market Street
Philadelphia, PA 19104
Customer Service & Managed Care Branch
(215) 596-1332
Delaware, District of Columbia, Maryland,
Pennsylvania, Virginia,West Virginia
Managed Care Operations
(404) 331-2549
Alabama, Florida, Georgia, Kentucky,
Mississippi, North Carolina, South Carolina,
Tennessee
CHICAGO - Region V
105 West Adams Street, 15th Floor
Chicago, IL 60603
Customer Service Help Line
(312) 353-7180
Illinois, Indiana, Michigan, Minnesota,
Ohio, Wisconsin
DALLAS - Region VI
1200 Main Tower Building
Dallas, TX 75202
Contractor Operation Branch
(214) 767-6441
Arkansas, Louisiana, Oklahoma, New
Mexico, Texas
External Relations Branch
(816) 426-2866
Iowa, Kansas, Missouri, Nebraska
DENVER - Region VIII
Federal Office Building
1961 Stout Street, 5th Floor
Denver, CO 80294
Beneficiary Services Branch
(303) 844-4024 Ext. 343
Colorado, Montana, North Dakota,
South Dakota, Utah, Wyoming
Managed Care Operations
(415) 744-3617
American Samoa, Arizona, California,
Guam, Hawaii, Nevada
SEATTLE - Region X
Mailstop: RX-47
2201 6th Avenue
Seattle, WA 98121
Managed Care Cluster
(206) 615-2351
Alaska, Idaho, Oregon, Washington
Listed below are telephone numbers to call for insurance counseling
services.
You can also call your state counseling office and ask for names of
HMOs in your
area. Calls to an 800 number are
free when made within the respective state.
ALABAMA 1-800-243-5463 |
ALASKA 1-800-478-6065 (907) 562-7249 |
ARIZONA 1-800-432-4040 (602) 542-6595 |
ARKANSAS 1-800-852-5494 (501) 371-2600 |
---|---|---|---|
CALIFORNIA 1-800-434-0222 (916) 323-7315 |
COLORADO 1-800-544-9181 (303) 894-7499, Extension 356. |
CONNECTICUT 1-800-994-9422 |
DELAWARE 1-800-336-9500 |
DISTRICT OF COLUMBIA (202) 994-7463 |
FLORIDA 1-800-963-5337 |
GEORGIA 1-800-669-8387 |
GUAM (671) 475-0262/3 |
HAWAII (808) 586-0100 |
IDAHO 1-800-247-4422(SW) 1-800-488-5725(N) 1-800-488-5764(SE) 1-800-488-5731(C) |
ILLINOIS 1-800-548-9034 |
IOWA 1-800-351-4664 |
KANSAS 1-800-432-3535 |
KENTUCKY 1-800-372-2973 |
LOUISIANA 1-800-259-5301 (504) 342-5301 |
MAINE 1-800-750-5353 (207) 624-5335 |
MARYLAND 1-800-243-3425 |
MASSACHUSETTS 1-800-882-2003 (617) 727-7750 |
MICHIGAN (517) 373-8230 |
MINNESOTA 1-800-882-6262 |
MISSISSIPPI 1-800-948-3090 |
MISSOURI 1-800-390-3330 |
MONTANA 1-800-332-2272 |
NEBRASKA (402) 471-2201 |
NEVADA 1-800-307-4444 (702) 367-1218 |
NEW HAMPSHIRE 1-800-852-3388 (603) 271-4642 |
NEW JERSEY 1-800-792-8820 |
NEW MEXICO 1-800-432-2080 |
NEW YORK 1-800-333-4114 (212) 869-3850 - NY CITY AREA |
NORTH CAROLINA 1-800-443-9354 |
NORTH DAKOTA 1-800-247-0560 |
OHIO 1-800-686-1578
|
---|---|---|---|
OKLAHOMA 1-800-763-2828 (405) 521-6628 |
OREGON 1-800-722-4134 |
PENNSYLVANIA 1-800-783-7067 |
PUERTO RICO (809) 721-5710 |
RHODE ISLAND 1-800-322-2880 |
SOUTH CAROLINA 1-800-868-9095 |
SOUTH DAKOTA (605) 773-3656 |
TENNESSEE 1-800-525-2816 |
TEXAS 1-800-252-3439 |
UTAH 1-800-439-3805 (801) 538-3910 |
VERMONT 1-800-642-5119 |
VIRGINIA 1-800-552-3402 |
VIRGIN ISLANDS (809) 774-2991 |
WASHINGTON 1-800-397-4422 |
WEST VIRGINIA 1-800-642-9004 (304) 558-3386 |
WISCONSIN 1-800-242-1060 |
WYOMING 1-800-856-4398 |
Insurance Department
135 South Union Street
Montgomery, AL 36104
(334) 269-3550
Division of Insurance
3601 "C" St., Suite 1324
Anchorage, AK 99503
(907) 269-7900
Insurance Department
Office of the Governor
Pago Pago, AS 96799
011-684/633-4116
Insurance Department
Consumer Services
2910 N. 44th Street, Suite 210
Phoenix, AZ 85018
(602) 912-8444
Insurance Department
Seniors Insurance Network
1200 West 3rd Street
Little Rock, AR 72201-1904
(501) 371-2780
Insurance Department
Consumer Services Division
300 Capitol Mall
Sacramento, CA 95814
(916) 445-5544
Insurance Division
1560 Broadway, Suite 850
Denver, CO 80202
(303) 894-7499, ext. 356
Insurance Department
153 Market Street
P.O. Box 816
Hartford, CT 06142-0816
(203) 297-3800
Insurance Department
841 Silver Lake Boulevard
Dover, DE 19904
(302) 739-4251
Insurance Department
441 4th Street, NW, Suite 850 North
Washington, DC 20001
(202) 727-8000
Department of Insurance
200 E. Gaines Street
Tallahassee, FL 32399-0300
(904) 922-3100
Insurance Department
2 Martin L. King, Jr. Drive
716 West Tower
Atlanta, GA 30334
(404) 656-2056
Insurance Division
Dept. of Revenue & Taxation
P.O. Box 23607
GMF Barrigada Guam 96921
011 (671) 475-5000
Dept. of Commerce and
Consumer Affairs
Insurance Division
P.O. Box 3614
Honolulu, HI 96811
(808) 586-2790
Insurance Department
320 W. Washington Street, 4th Floor
Springfield, IL 62767
(217) 782-4515
Insurance Department
311 W. Washington Street, Suite 300
Indianapolis, IN 46204
(317) 232-2395
Insurance Division
Lucas State Office Building
E. 12th & Grand Streets, 6th Floor
Des Moines, IA 50319
(515) 281-5705
Insurance Department
420 S.W. 9th Street
Topeka, KS 66612
(913) 296-3071 or 1-800-432-2484
Insurance Department
215 W. Main Street
P.O. Box 517
Frankfort, KY 40602
(502) 564-3630
Bureau of Insurance
P.O. Box 94214
Baton Rouge, LA 70804-9214
(504) 342-5301 or 1-800-259-5301
Bureau of Insurance
Consumer Division
34 State House Station
Augusta, ME 04333
(207) 624-8475
Division of Insurance
Consumer Services Section
470 Atlantic Avenue
Boston, MA 02210-2223
(617) 521-7777
Insurance Division
P.O. Box 30220
Lansing, MI 48909
(517) 373-0240 (General Assistance)
(517) 335-1702 (Senior Issues)
Insurance Department
Department of Commerce
133 E. 7th Street
St. Paul, MN 55101-2362
(612) 296-4026
Insurance Department
Consumer Assistance Division
P.O. Box 79
Jackson, MS 39205
(601) 359-3569
Department of Insurance
Consumer Services Section
P.O. Box 690
Jefferson City, MO 65102-0690
(573) 751-2640 or 1-800-726-7390
Insurance Department
126 N. Sanders
Mitchell Building, Room 270
P.O. Box 4009
Helena, MT 59601
(406) 444-2040
Department of Insurance
Consumer Services
1665 Hot Springs Road, Suite 152
Carson City, NV 89710
(702) 687-4270 or 1-800-992-0900
Insurance Department
Life and Health Division
169 Manchester Street
Concord, NH 03301
(903) 271-2261 or 1-800-852-3416
Insurance Department
20 West State Street, CN 325
Roebling Building
Trenton, NJ 08625
(609) 292-5363
Insurance Department
Drawer 1269
Santa Fe, NM 87504-1269
(505) 827-4601
Insurance Department
160 West Broadway
New York, NY 10013
(212) 602-0203
(Outside NY) 1-800-342-3736
Insurance Department
Seniors Health Insurance
Information Program (SHIP)
P.O. Box 26387
Raleigh, NC 27611
(919) 733-0111 (SHIP)
1-800-662-7777 (Consumer Services)
Insurance Department
Consumer Services Division
2100 Stella Court
Columbus, OH 43215-1067
(614) 644-2673 or 1-800-686-1526
Insurance Department
P.O. Box 53408
Oklahoma City, OK 73152
(405) 521-2828
Department of Consumer
& Business Services
Senior Health Insurance Benefits Assistance
350 Winter St., NE, Room 440
Salem, OR 97310
(503) 378-4484
Insurance Department
Consumer Services Bureau
1321 Strawberry Square
Harrisburg, PA 17120
(717) 787-2317
Office of the Commissioner of Insurance
P.O. Box 8330
San Juan, PR 00910-8330
(809) 722-8686
Insurance Division
233 Richmond Street, Suite 233
Providence, RI 02903-4233
(401) 277-2223
Insurance Department
Consumer Assistance Section
P.O. Box 100105
Columbia, SC 29202-3105
(803) 737-6180 or 1-800-768-3467
Insurance Department
500 E. Capitol Avenue
Pierre, SD 57501-5070
(605) 773-3563
Department of Commerce & Insurance
Insurance Assistance Office, 4th Floor
500 James Robertson Parkway
Nashville, TN 37243
(615) 741-4955 or 1-800-525-2816
Department of Insurance
Complaints Resolution, MC 111-1A
333 Guadalupe Street
P.O. Box 149091
Austin, TX 78714-9091
(512) 463-6515 or 1-800-252-3439
Insurance Department
Consumer Services
3110 State Office Building
Salt Lake City, UT 84114-6901
(801) 538-3805 or 1-800-439-3805
Department of Banking & Insurance
Consumer Complaint Division
89 Main Street, Drawer 20
Montpelier, VT 05620-3101
(802) 828-3302
Insurance Department
Kongens Gade No. 18
St. Thomas, VI 00802
(809) 773-6449 ext. 248
Insurance Department
4224 6th Ave., SE, Bldg. 4
P.O. Box 40256
Lacey, WA 98504-0256
(306) 407-0383 or 1-800-397-4422
Insurance Department
2019 Washington Street, E.
P.O. Box 50540
Charleston, WV 25305-0540
(304) 558-3386 or 1-800-642-9004
1-800-435-7381 (Hearing impaired)
Insurance Department
Complaints Department
P.O. Box 7873
Madison, WI 53707
(608) 266-0103 or 1-800-236-8517
Insurance Department
Herschler Building
122 W. 25th Street
Cheyenne, WY 82002
(307) 777-7401 or 1-800-438-5768
ALASKA
PRO-WEST
1-800-445-6941
(in Anchorage dial 562-2252)
ARIZONA
Health Services Advisory Group, Inc.
1-800-626-1577 (in Arizona dial
1-800-359-9909 or 1-800-223-6693)
ARKANSAS
Arkansas Foundation for Medical Care, Inc.
1-800-824-7586 or 1-800-272-5528
CALIFORNIA
California Medical Review, Inc.
1-800-841-1602 or (415) 882-5800*
COLORADO
Colorado Foundation for Medical Care
1-800-727-7086 or (303) 695-3300*
CONNECTICUT
Connecticut Peer Review Organization, Inc.
1-800-553-7590 or (203) 632-2008*
DELAWARE
West Virginia Medical Institute, Inc.
1-800-642-8686/ext. 266 or (304) 655-3077
DISTRICT OF COLUMBIA
Delmarva Foundation for Medical Care, Inc.
1-800-645-0011 or 1-800-492-5811 (MD)
FLORIDA
Florida Medical Quality Assurance, Inc.
1-800-844-0795 or (813) 281-9024
GEORGIA
Georgia Medical Care Foundation
1-800-982-0411 or (404) 982-0411
HAWAII
Hawaii Medical Service Association
(PRO for American Samoa/Guam and
Hawaii)
808-948-5586*
IDAHO
PRO-WEST
1-800-445-6941 or (208) 343-4617
ILLINOIS
Crescent Counties Foundation for
Medical Care
1-800-647-8089 or (708) 769-9600
INDIANA
Indiana Medical Review Organization
1-800-288-1499
IOWA
Iowa Foundation for Medical Care
1-800-752-7014 or (515) 223-2900
*PRO will
accept
collect calls from out of state on this number.
KANSAS
The Kansas Foundation
for Medical Care, Inc.
1-800-432-0407 or (913) 273-2552
KENTUCKY
Kentucky Medical Review Organization
1-800-288-1499
LOUISIANA
Louisiana Health Care Review, Inc.
1-800-433-4958 or (504) 926-6353
MAINE
Health Care Review, Inc.
1-800-541-9888 or 1-800-528-0700
(207) 945-0244 (outside of Maine)
MARYLAND
Delmarva Foundation for Medical Care, Inc.
1-800-645-0011 or 1-800-492-5811 (in
MD)
MASSACHUSETTS
Massachusetts Peer Review
Organization, Inc.
1-800-252-5533 or (617) 890-0011
MICHIGAN
Michigan Peer Review Organization
1-800-365-5899
MINNESOTA
Foundation for Health Care Evaluation
1-800-444-3423
MISSISSIPPI
Mississippi Foundation for
Medical Care, Inc.
1-800-844-0600 or (601) 948-8894
MISSOURI
Missouri Patient Care Review Foundation
1-800-347-1016
MONTANA
Montana-Wyoming Foundation
for Medical Care
1-800-497-8232 or (406) 443-4020*
NEBRASKA
Iowa Foundation for Medical Care
/The Sunderbruch Corp.
1-800-247-3004 or 1-800-422-4812
NEVADA
Health Insights
1-800-748-6773 or (702) 385-9933*
(in Reno dial (702) 826-1996)
NEW HAMPSHIRE
Northeast Health Care
Quality Foundation
1-800-772-0151 or (603) 749-1641
NEW JERSEY
The Peer Review Organization
of New Jersey, Inc.
1-800-624-4557 or (908) 238-5570*
NEW MEXICO
New Mexico Medical Review Association
1-800-279-6824 or (505) 842-6236
NEW YORK
Island Peer Review Organization, Inc.
1-800-331-7767 or (516) 326-7767*
NORTH CAROLINA
Medical Review of North Carolina
1-800-682-2650 or (919) 851-2955
NORTH DAKOTA
North Dakota Health Care Review, Inc.
1-800-472-2902 or (701) 852-4231*
*PRO will
accept
collect calls from out of state on this number.
OHIO
Peer Review Systems, Inc.
1-800-837-0664 or 1-800-589-7337
OKLAHOMA
Oklahoma Foundation for Peer Review, Inc.
1-800-522-3414 or (405) 840-2891
OREGON
Oregon Medical Professional
Review Organization
1-800-344-4354 or (503) 279-0100*
PENNSYLVANIA
Keystone Peer Review Organization, Inc.
1-800-322-1914 or (717) 564-8288
PUERTO RICO
Puerto Rico Foundation for Medical Care
1-809-753-6705* or 1-809-753-6708*
RHODE ISLAND
Health Care Review, Inc.
1-800-221-1691 (New England)
1-800-662-5028 (RI) or (401) 331-6661*
SOUTH CAROLINA
Medical Review of North Carolina
1-800-682-2650 or (919) 851-2955
SOUTH DAKOTA
South Dakota Foundation for Medical Care
1-800-658-2285
TENNESSEE
Mid-South Foundation for Medical Care
1-800-489-4633
TEXAS
Texas Medical Foundation
1-800-725-8315 or (512) 329-6610
UTAH
Utah Peer Review Organization
1-800-274-2290
VERMONT
Northeast Health Care
Quality Foundation
1-800-772-0151 or (603) 749-1641*
VIRGIN ISLANDS
Virgin Islands Medical Institute, Inc.
(809) 778-6470*
VIRGINIA
Medical Society of VA Review Organization
1-800-545-3814 (DC, MD, and VA)
(804) 289-5320
(In Richmond (804) 289-5397)
WASHINGTON
PRO-WEST
1-800-445-6941 or (206) 368-8272)
WEST VIRGINIA
West Virginia Medical Institute, Inc.
1-800-642-8686, ext. 266
(in Charleston, dial (304) 346-9864)
WISCONSIN
Wisconsin Peer Review Organization
1-800-362-2320 or (608) 274-1940
WYOMING
Montana-Wyoming Foundation
for Medical Care
1-800-497-8232 or (406) 443-4020*
*PRO will accept collect calls from out of
state on this number.